Privacy Policy
At LuxLucky, your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services (collectively, the “Services”). By using LuxLucky, you agree to the practices described below.
🔍 Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, shipping/billing address, phone number
- Payment Information: Billing details and transaction data (processed securely by third-party payment providers)
- Account Information: Login details, preferences, and saved items
- Order Information: Items viewed, added to cart, purchased, exchanged, or returned
- Device & Usage Data: IP address, browser type, device identifiers, and session activity
- Communication Data: Customer support messages, emails, and feedback
🛠 How We Collect Information
We collect information through:
- Directly from you: When you place an order, create an account, subscribe to emails, or contact support
- Automatically: Through cookies, tracking tools, and analytics technologies
- From trusted third parties: Such as payment processors, shipping providers, and marketing platforms
🎯 How We Use Your Information
Your information is used to:
- Process and fulfill orders securely
- Send order confirmations, updates, and provide customer support
- Personalize your shopping experience
- Send promotions and exclusive offers (you may opt out anytime)
- Prevent fraud and enhance platform security
- Comply with legal and regulatory requirements
🤝 Sharing Your Information
We may share your data only with trusted partners, including:
- Payment processors for secure transactions
- Shipping partners for order delivery
- Marketing and analytics platforms
- Legal authorities when required
✅ We never sell, rent, or trade your personal information.
🍪 Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences and login status
- Enable essential website functions (cart, checkout, etc.)
- Analyze traffic and improve user experience
You may manage or disable cookies through your browser settings at any time.
🚫 Children’s Privacy
LuxLucky does not knowingly collect personal information from individuals under the age of 16.
If such data is discovered, it will be removed promptly.
🔐 How We Protect Your Information
We use industry-standard security measures, including:
- SSL encryption
- Secure servers and firewalls
- Restricted internal access to personal data
⚠️ While we strive to protect your data, no online system is completely secure. Please use strong passwords and keep your login details private.
🧾 Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or deletion
- Opt out of marketing communications
- Request a copy of your stored information
🔄 Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page, and the latest version will always apply.
📩 Contact Us
If you have any questions about this Privacy Policy, please contact us at: