Return Policy
If you’d wish to return an item to luxlucky.com - please follow the instructions below within 30 days of delivery. Safely pack the things within the primary packaging that came with the merchandise All Products must be returned in fitness . If the Products received is broken - please contact Customer Service.
Contact us for Returning Instructions:
Customer contact 24/7
Phone : +1(310) 854-9800
Mail : [email protected]
Address : 600 N Robertson Blvd, Los Angeles, CA 90069, United States
Shipments must be pre-dispatched employing a traceable method like USPS or insured mail .
Please note:
Customers got to charge a fee to return the products to us. Shipping and handling charges and other fees aren’t reimbursed. We cannot accept cash payments on delivery. you would like to provide a legitimate tracking number when filling out the return form for your return to be processed successfully.
Regular products are often returned for a refund - replacement - or a credit hold - while special or custom products can only be returned for change.
Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt) - you’ll receive an email confirming that your return is complete. If there’s a refund - it are becoming to be issued within 7 days. Please note that - counting on the financial organization - it’ll take another 3-5 working days for the credit to be credited to your account.
Have any questions?
luxlucky.com Team is happy to help!
Email us at: [email protected]
Refund Policy
Returns
We understand that there are times you’d possibly not like your Products product - which we offer a 30 day window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item - there’s a $20 restocking fee - but you’ll be liable for paying the shipping back to us - so on urge refunded you’d wish to contact us at Mail: [email protected] before returning the item for return instructions
Exchange
so on exchange a product please contact us at
Email:luxlucky.com which we’ll process the exchange a 20$ restocking fee may apply
Defected
If you discover your order is flawed you’d wish to contact us at Email: [email protected] with photos of the Products product (no got to return the item) we’ll immediately send a replacement Products
Not as described or wrong Product
If you discover your order is flawed you’d wish to contact us at Email: [email protected] with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a replacement Products immediately
Change of mind:
Change of Mind isn’t acceptable. No Any return Or Refund will Process
Please Note! color or texture could even vary from photo as each product is naturel and handmade -
Cancel order
we usually ship immediately the orders
Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we’ll not guarantee however you’ll always return the order once you received
* All refunds are becoming to be issued after receiving the returned product and inspected it’s going to take up to 7 days to reflect in to your checking account we actually try hard to form our customers satisfied
Customer contact 24/7
Phone : +1(310) 854-9800
Mail : [email protected]
Address : 600 N Robertson Blvd, Los Angeles, CA 90069, United States